14 DAY EASY RETURNS! Excluding sale items!!
All online orders will come with a return slip to make it really easy for you to return any unsuitable items. Simply fill in the form and post back to us within 14 days (from the date of purchase).
Exchanges : We encourage exchanges wherever possible and it is a great idea if you would like to exchange a size / colour that you give us a call before returning so that we can check if we have what you are after. If you are looking to exchange styles - we are more than happy to help with your choice and provide recommendations.
Credit Notes : Credit notes can be used in-store for up to 12 months from the time of issue and allow you to pick something else amazing from us!
Refunds : Refunds will be provided upon request as long as all the criteria for returns are satisfied. Refunds can only be provided in the same method that the item was purchased. Refund does not include postage. All return postage charges are at the cost of the customer.
CRITERIA FOR RETURNS
All returned products must be:
- Unworn, unused and in original condition
- In a saleable condition
- Tags still attached
- No makeup stains
Returns are NOT available on sale / clearance items
If we think the items have been worn or used, then we reserve the right to refuse the return.